Telephone and helpdesk skills- A Guide to Professional English (Guides to Professional English) / Wallwork ، Adrian.، نویسنده

نوع مدرک: متون چاپی سرشناسه Wallwork ، Adrian.، نویسنده شماره بازیابی : BJ2195 ‭.W35 2014 عنوان : Telephone and helpdesk skills- A Guide to Professional English (Guides to Professional English) تکرار نام مولف : Adrian Wallwork. صفحه شمار: xvi, 178 pages ابعاد : 24 cm شابک/شاپا 978-1-493-90637-6 یادداشت Includes index. موضوع‌ها : اصفا Telephone etiquette. ؛ Business communication. ؛ English languageBusiness English. لینک ثابت رکورد: ../opac/index.php?lvl=record_display&id=8439 زبان مدرک : English

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شماره ثبت	شماره بازیابی	نام عام مواد	محل نگهداری	بخش	وضعیت ثبت	وضعیت امانت
9914	BJ2195 ‭.W35 2014	کتاب الکترونیکی لاتین	موسسه آموزش عالی بینالود	زبان	اسناد معمولی	موجود

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Everybody writes / Handley ، Ann (1963-)، نویسنده

نوع مدرک: متون چاپی سرشناسه Handley ، Ann (1963-)، نویسنده شماره بازیابی : HF5415.1265 ‭.H3578 2014 عنوان : Everybody writes تکرار نام مولف : ؛Ann Handley. صفحه شمار: xxi, 298 pages ویژگی : illustrations ابعاد : 24 cm شابک/شاپا 9781118905555 (hardback) یادداشت Includes index. موضوع‌ها : اصفا Internet marketing. ؛ Business communication. ؛ Marketing. ؛ BUSINESS & ECONOMICS / General. ؛ BUSINESS & ECONOMICS / Business Communication / General. ؛ BUSINESS & ECONOMICS / Marketing / General. چکیده : "Finally a go-to guide to creating and publishing the kind of content that will make your business thrive.Everybody Writes is a go-to guide to attracting and retaining customers through stellar online communication, because in our content-driven world, every one of us is, in fact, a writer.If you have a web site, you are a publisher. If you are on social media, you are in marketing. And that means that we are all relying on our words to carry our marketing messages. We are all writers.Yeah, but who cares about writing anymore? In a time-challenged world dominated by short and snappy, by click-bait headlines and Twitter streams and Instagram feeds and gifs and video and Snapchat and YOLO and LOL and #tbt. does the idea of focusing on writing seem pedantic and ordinary?Actually, writing matters more now, not less. Our online words are our currency; they tell our customers who we are.Our writing can make us look smart or it can make us look stupid. It can make us seem fun, or warm, or competent, or trustworthy. But it can also make us seem humdrum or discombobulated or flat-out boring.That means you've got to choose words well, and write with economy and the style and honest empathy for your customers. And it means you put a new value on an often-overlooked skill in content marketing: How to write, and how to tell a true story really, really well. That's true whether you're writing a listicle or the words on a Slideshare deck or the words you're reading right here, right now...And so being able to communicate well in writing isn't just nice; it's necessity. And it's also the oft-overlooked cornerstone of nearly all our content marketing.In Everybody Writes, top marketing veteran Ann Handley gives expert guidance and insight into the process and strategy of content creation, production and publishing, with actionable how-to advice designed to get results.These lessons and rules apply across all of your online assets -- like web pages, home page, landing pages, blogs, email, marketing offers, and on Facebook, Twitter, LinkedIn, and other social media. Ann deconstructs the strategy and delivers a practical approach to create ridiculously compelling and competent content. It's designed to be the go-to guide for anyone creating or publishing any kind of online content -- whether you're a big brand or you're small and solo.Sections include: How to write better. (Or, for "adult-onset writers": How to hate writing less.) Easy grammar and usage rules tailored for business in a fun, memorable way. (Enough to keep you looking sharp, but not too much to overwhelm you.) Giving your audience the gift of your true story, told well. Empathy and humanity and inspiration are key here, so the book covers that, too. Best practices for creating credible, trustworthy content steeped in some time-honored rules of solid journalism. Because publishing content and talking directly to your customers is, at its heart, a privilege. "Things Marketers Write": The fundamentals of 17 specific kinds of content that marketers are often tasked with crafting. Content Tools: The sharpest tools you need to get the job done. Traditional marketing techniques are no longer enough. Everybody Writes is a field guide for the smartest businesses who know that great content is the key to thriving in this digital world"-- لینک ثابت رکورد: ../opac/index.php?lvl=record_display&id=5889 زبان مدرک : English

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شماره ثبت	شماره بازیابی	نام عام مواد	محل نگهداری	بخش	وضعیت ثبت	وضعیت امانت
7207	HF5415.1265 ‭.H3578 2014	کتاب الکترونیکی لاتین	موسسه آموزش عالی بینالود	مدیریت صنعتی	اسناد معمولی	موجود

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