The responsive city / Goldsmith ، Stephen (1946-)، نویسنده

نوع مدرک: متون چاپی سرشناسه Goldsmith ، Stephen (1946-)، نویسنده شماره بازیابی : JK468 ‭.A8 G63 2014 عنوان : The responsive city تکرار نام مولف : Stephen Goldsmith, Susan Crawford. ویرایش : First edition. صفحه شمار: vi, 202 pages ابعاد : 24 cm شابک/شاپا 9781118910900 (hardcover) یادداشت Includes bibliographical references (pages 179-182) and index. شناسه افزوده : Crawford ، Susan (1963-) موضوع‌ها : اصفا Internet in public administrationUnited States. ؛ Public-private sector cooperationUnited States. ؛ Cities and townUnited States. ؛ Digital mediaUnited States ؛ BUSINESS & ECONOMICS / Government & Business. چکیده : "Leveraging Big Data and 21st century technology to renew cities and citizenship in AmericaThe Responsive City: Engaging Communities Through Data-Smart Governance. The Responsive City is a guide to civic engagement and governance in the digital age that will help leaders link important breakthroughs in about technology and big data analytics with age-old lessons of small-group community input to create more agile, competitive, and economically resilient cities. Featuring vivid case-studies highlighting the work of individuals in New York, Boston, Rio de Janeiro, Stockholm, Indiana, and Chicago, the book provides a compelling model for the future of cities and states. The authors demonstrate how digital innovations will drive a virtuous cycle of responsiveness centered on "empowerment" : 1) empowering public employees with tools to both power their performance and to help them connect more personally to those they service, 2) empowering constituents to see and understand problems and opportunities faced by cities so that they can better engage in the life of their communities, and 3) empowering leaders to drive towards their missions and address the grand challenges confronting cities by harnessing the predictive power of cross-government Big Data, the book will help mayors, chief technology officers, city administrators, agency directors, civic groups and nonprofit leaders break out of current paradigms in order to collectively address civic problems. Co-authored by Stephen Goldsmith, former Mayor of Indianapolis, and current Director of the Innovations in Government Program at the Harvard Kennedy School and Susan Crawford, co-director of Harvard's Berkman Center for Internet and Society.The Responsive City highlights the ways in which leadership, empowered government employees, thoughtful citizens, and 21st century technology can combine to improve government operations and strengthen civic trust. It provides actionable advice while exploring topics like: Visualizing service delivery and predicting improvement Making the work of government employees more meaningful Amplification and coordination of focused citizen engagement Big Data in big cities - stories of surprising successes and enormous potential "-- "This book highlights the ways in which leadership, empowered government employees, thoughtful citizens, and 21st century technology can combine to improve government operations and strengthen civic trust. It provides actionable advice while exploring topics like visualizing service delivery and predicting improvement, making the work of government employees more meaningful, amplification and coordination of focused citizen engagement, and the enormous potential of Big Data in big cities"-- مندرجات Machine generated contents note: Introduction Chapter 1: The Return of Retail Governance Chapter 2: Citizen Organizing Chapter 3: The Digitally Enhanced Responsive City Chapter 4: The City as Platform Chapter 5: The Responsive Employee Chapter 6: Civil Servant Empowerment in New York City Chapter 7: Obstacles Conclusion Bibliography Acknowledgments About the Authors Index. لینک ثابت رکورد: ../opac/index.php?lvl=record_display&id=6651 زبان مدرک : English

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شماره ثبت	شماره بازیابی	نام عام مواد	محل نگهداری	بخش	وضعیت ثبت	وضعیت امانت
8090	JK468 ‭.A8 G63 2014	کتاب الکترونیکی لاتین	موسسه آموزش عالی بینالود	معماری	اسناد معمولی	موجود

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Best practices for transportation agency use of social media / / Bregman ، Susan. ; Watkins, Kari Edison.

نوع مدرک: متون چاپی سرشناسه Bregman ، Susan. ; Watkins, Kari Edison. شماره بازیابی : HE203 ‭.B45 2014 عنوان : Best practices for transportation agency use of social media / تکرار نام مولف : ؛editors, Susan Bregman, Kari Edison Watkins. صفحه شمار: xviii, 313 pages ابعاد : 24 cm شابک/شاپا 9781466568600 (hardcover : alk. paper) یادداشت Includes bibliographical references and index. شناسه افزوده : Bregman ، Susan. Watkins, Kari Edison. موضوع‌ها : اصفا Transportation agenciesCustomer servicesUnited States. ؛ Transportation agenciesPublic relationsPublic relations. ؛ Social mediaUnited States. ؛ Internet in public administrationUnited States. لینک ثابت رکورد: ../opac/index.php?lvl=record_display&id=6259 زبان مدرک : English

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7657	HE203 ‭.B45 2014	کتاب الکترونیکی لاتین	موسسه آموزش عالی بینالود	مدیریت صنعتی	اسناد معمولی	موجود

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